FAQs

Products & Authenticity

What products does Solvapes offer?
We provide premium disposable vapes, pod systems from trusted brands such as Elf Bar, Fizzy,Waspe and Bang.

Are your products authentic?
Yes. All products are 100% authentic, factory-direct

What nicotine strengths are available?
Depending on the model and region, our devices are available in 0%, 2%, 3%and 5% nicotine strengths.

Are Solvapes devices rechargeable?
Most of our larger-capacity devices come with USB-C rechargeable batteries. Check the product specifications for details.

Can I refill a disposable vape?
No. Disposable vapes are single-use devices and cannot be refilled.

Shipping & Delivery

Do you ship across Europe?
Yes. We ship to most EU countries. Delivery usually takes7-15 business days, depending on your location.

How much is shipping?
Shipping fees are calculated at checkout and depend on your location and order size.

How long does one disposable vape last?
This depends on the model. Smaller devices may last a few days, while larger ones (20K–50K puffs) can last for weeks, depending on usage.

Returns & Refunds

Can I return or exchange my order?
Returns are accepted only if the product arrives defective, damaged, or incorrect. Claims must be made within 7 days of delivery with proof (photo/video).

How do refunds work?
Once your return is approved, we process your refund to the original payment method within a few business days. For details, see our Refund & Returns Policy.

Payment & Wholesale

What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment methods available at checkout.

Do you offer wholesale or bulk discounts?
Yes. We provide special pricing for wholesale and bulk orders. Please contact us at [email protected] for details.

Age & Legal

Is there an age restriction?
Yes. Our products are intended for adults only (18+ or the legal age in your country). By purchasing, you confirm that you meet the legal age requirement.

Kontakt

How can I reach Solvapes?
For any questions, please contact us:
Email: [email protected]
Website: www.solvapes.com